Refund policy

Return Policy

We hope you love every purchase from Always + Forever Boutique. If something doesn’t work out, eligible items may be returned for store credit within 14 days of delivery or purchase.

Return requirements

Items must be unworn, unwashed, free from odors, makeup, deodorant, pet hair, or other signs of wear, and returned with all original tags attached. A receipt or order confirmation is required. Returns that don’t meet these conditions may be declined.

Final-sale items

Clearance and final-sale merchandise, jewelry, accessories, undergarments, bodysuits, swimwear, gift cards, and items damaged through wear, washing, or improper care aren’t eligible for return.

Store credit

Approved returns are issued as Shopify store credit to the customer account associated with the original order. Original shipping charges aren’t credited. Store credit isn’t redeemable for cash and may be used toward a future eligible purchase.

Online returns

Customers are responsible for return shipping costs. We recommend using a trackable shipping method, as Always + Forever Boutique isn’t responsible for packages lost or damaged in transit. Store credit is issued after the returned merchandise is received and inspected.

Damaged or incorrect items

Please contact us within 3 days of delivery if an item arrives damaged, defective, or incorrect. Include your order number and clear photos of the item so we can make it right.

Always + Forever Boutique reserves the right to refuse returns that don’t meet this policy.